In plain English
If you run live video with audio, a live product launch, a webinar, a live shopping stream, deaf and hard-of-hearing viewers need captions in real time, as the words are spoken. This is the live counterpart to the prerecorded captions rule.
If you do not stream live video, this one simply does not apply to you.
Who this is for
- Deaf and hard-of-hearing viewers attending your live events.
- Anyone in a noisy or sound-off environment during the stream.
How to check and fix it yourself
If you host live streams, arrange captions before you go live:
Big or scripted event → hire a live captioner (CART) for accuracy. ✓
Smaller/informal → enable the platform's live auto-captions. ✓
No live video at all → not applicable.Turn on your platform’s live-caption feature and test it before the real event.
Where we can help
If live shopping or webinars are part of your plan, we advise on the captioning setup that fits the event’s size and stakes, so you are covered before you go live. For the wider media picture, see our captions and ADA guide.