Level AAPerceivable
1.4.5

Images of Text

Use real text, not pictures of text, so it stays sharp, resizable, and readable by screen readers (logos excepted).

In plain English

A banner that is really a picture with words painted on it looks fine, until someone zooms in (it turns blurry), uses a screen reader (it reads nothing), or needs high-contrast colours (they cannot change it). This rule says: use real text styled with CSS, not images of text. Your logo is exempt; your “50% OFF SALE” banner is not.

Real text is also better for SEO and loads faster, so this one helps your store in more ways than one.

Who this is for

  • Low-vision users, who resize or recolour text and get nothing from an image.
  • Screen-reader users, who cannot read words trapped in a picture.
  • Mobile users, where image text does not reflow.

How to check and fix it yourself

Look at your banners, promos, and category tiles. Is the text real, or part of the image? Try selecting it with your cursor, if you cannot, it is an image. Rebuild it as HTML text over a background:

Bad:   a JPG banner reading "Summer Sale, up to 50% off".
Good:  a background image + real <h2>Summer Sale</h2> text on top.

Where we can help

Marketing banners are the usual culprit, often built in a design tool and exported as flat images. We flag every image-of-text on your store (logos aside) and suggest the real-text version, which also improves contrast control and SEO.

How to meet it

Techniques the W3C accepts as sufficient (summarized). Follow a link for the full method.

Frequently asked questions

What does images of text require?+

Success Criterion 1.4.5 (Level AA) says you should use real text rather than images of text to present information, unless a particular presentation is essential (like a logo) or the image can be visually customised to the user's needs.

Why are images of text a problem?+

Text baked into an image can't be read by screen readers, can't be resized without going blurry, can't be recoloured for high-contrast needs, and doesn't reflow on small screens. Real text does all of that.

Are logos exempt?+

Yes. Logotypes (text that is part of a logo or brand name) are exempt, because the specific presentation is essential. But marketing banners, sale badges, and promo graphics with text in them are not exempt, use real text there.

Reference

This is a plain-language explainer. The authoritative source is the W3C Web Content Accessibility Guidelines (WCAG) 2.2.

WCAG 2.2 © W3C. Excerpts are paraphrased; see the linked documents for the normative text.

Not sure if your store passes 1.4.5?

A human auditor checks this and every other criterion against your live store, and documents the result.

Book an audit