In plain English
The Level A rule (2.2.1) lets you have time limits as long as people can extend or turn them off. This AAA rule goes all the way: no time limits at all, except for things that are inherently live, like a real auction closing or a live stream.
For stores, the things to watch are countdown-to-buy timers and cart or session timeouts. Removing hard timers entirely meets this bar.
Who this is for
- People who read, type, or navigate slowly, including many with cognitive, motor, or vision differences, who are penalised by any countdown.
How to check and fix it yourself
List anywhere a clock forces action: session timeouts, “complete in 10:00” checkout timers, limited-time popups. Real-time events (a live drop) are the only allowed exception.
Cart held indefinitely, no countdown. ✓ meets this rule
Checkout must finish within 10 minutes. ✗ (can still meet 2.2.1 if extendable)
Live auction with a genuine closing time. ✓ allowed exception
Where we can help
We find every timer and timeout in your store and tell you which force action, so you can decide whether to remove them or make them adjustable for the required Level A rule. Timeouts that lose a cart are a painful common failure.