Level AAAOperable
2.4.8

Location

Help people know where they are within your site, usually with breadcrumbs and a clear sitemap.

In plain English

In a big store it is easy to lose track of where you are: which category, how deep, how to step back up. This AAA rule says give people orientation cues so they always know their place. Breadcrumbs are the classic tool, backed up by a highlighted current item in the menu and a site map.

Breadcrumbs also happen to help your SEO, so this is one where accessibility and search both win.

Who this is for

  • Screen-reader and low-vision users, who cannot glance at the whole page for context.
  • People with cognitive differences, who benefit from a clear sense of place.

How to check and fix it yourself

Add breadcrumbs to category and product pages, highlight the active nav item, and keep a site map. Check a deep page tells you the full path back to home.

Home > Women > Dresses > Linen Midi Dress   ✓ breadcrumb shows the path
Current category highlighted in the menu.   ✓
No breadcrumbs, no active-state, deep pages. ✗

Where we can help

We check whether your store gives clear location cues on deep pages and flag where breadcrumbs or an active state are missing. Breadcrumbs pull double duty for navigation and SEO.

How to meet it

Techniques the W3C accepts as sufficient (summarized). Follow a link for the full method.

Frequently asked questions

What does location require?+

Success Criterion 2.4.8 (Level AAA) says people should be given information about where they are within a set of pages, so they can orient themselves in the site's structure, not just on the current page.

What satisfies it?+

Breadcrumbs (Home > Women > Dresses > this product), a highlighted 'current' item in the navigation, and a site map are the common ways. Together they tell someone both the path that got them here and where 'here' sits overall.

Why does this help?+

People who navigate slowly or a screen (screen-reader and low-vision users, people with cognitive differences) can lose track of where they are in a deep store. Clear location cues let them build a mental map and move confidently.

Reference

This is a plain-language explainer. The authoritative source is the W3C Web Content Accessibility Guidelines (WCAG) 2.2.

WCAG 2.2 © W3C. Excerpts are paraphrased; see the linked documents for the normative text.

Not sure if your store passes 2.4.8?

A human auditor checks this and every other criterion against your live store, and documents the result.

Book an audit