Level AAUnderstandable
3.2.3

Consistent Navigation

Keep your navigation in the same order on every page, so people don't have to relearn where things are.

In plain English

People build a mental map of your site: “the menu is up top, search is on the right, account link is last.” That map only works if the navigation stays put. This rule says the navigation that repeats across pages must keep the same relative order everywhere. Do not reshuffle the menu between the homepage and a product page.

Who this is for

  • Low-vision users, who rely on remembered positions rather than scanning.
  • People with cognitive differences, for whom consistency reduces load.
  • Screen-reader users, who learn the order and navigate by it.

How to check and fix it yourself

Compare your header, menu, and footer across several page types. The shared items should be in the same order everywhere. The reliable fix is to put navigation in a single shared component so it is identical by default.

Home page menu:    Shop · Collections · About · Contact
Product page menu: Shop · Collections · About · Contact   ✓ same order
Blog page menu:    About · Shop · Contact · Collections   ✗ reshuffled

Where we can help

Order drift usually creeps in when different templates or apps build the nav separately. We check navigation order across your page types and flag any inconsistencies. It sits with other predictability items on the common failures list.

How to meet it

Techniques the W3C accepts as sufficient (summarized). Follow a link for the full method.

Frequently asked questions

What does consistent navigation require?+

Success Criterion 3.2.3 (Level AA) says navigation that repeats across multiple pages must appear in the same relative order each time, unless the user themselves changes it. The menu items can't shuffle around from page to page.

Why does consistent order matter?+

People, especially those with low vision or cognitive differences, learn where things are and rely on that memory. If your menu order changes between pages, they have to re-find everything every time, which is slow and disorienting.

Does this mean every page needs identical navigation?+

The repeated navigation must keep the same relative order. You can add page-specific items, but the shared menu, search, and footer links should stay in a consistent sequence across the site.

Reference

This is a plain-language explainer. The authoritative source is the W3C Web Content Accessibility Guidelines (WCAG) 2.2.

WCAG 2.2 © W3C. Excerpts are paraphrased; see the linked documents for the normative text.

Not sure if your store passes 3.2.3?

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